Support Center

No account is required to sign your first 3 documents on the Free plan. Just go to signbolt.store/sign, upload your PDF, and sign. If you need more than 3 documents per month, you'll need to create a free account and choose a paid plan.

SignBolt currently supports PDF files. You can upload any standard PDF — whether it was created in Word, Google Docs, Adobe Acrobat, or any other tool. Image-only (scanned) PDFs are also supported for signature placement.

After uploading your PDF, use the page navigation arrows to move between pages. Click anywhere on the page to place your signature. You can drag the signature to reposition it and resize it using the corner handle. Multi-page PDFs are fully supported.

Yes. SignBolt is fully responsive and works on mobile browsers. You can upload, sign, and download documents on any iOS or Android device — no app download required.

On the signing page, click 'Draw Signature' to open the signature pad. Use your mouse, trackpad, or finger (on touch screens) to draw your signature. You can also type your name and select a style, or upload an image of your handwritten signature.

Yes. E-signatures created with SignBolt meet the requirements of the Australian Electronic Transactions Act 1999, the US ESIGN Act (2000), and the EU eIDAS Regulation. Every signed document includes a tamper-evident audit trail recording the time, IP address, and signer identity.

On the Pro plan and above, you can use Send for Signature. After uploading your document, click 'Send for Signature', enter the recipient's email address, and they'll receive a link to sign in their browser. You'll be notified when they complete it.

Yes. Business and Enterprise plan users can use Bulk Send to send the same document to multiple recipients simultaneously, or process multiple documents in one session.

On the login page, click 'Forgot password?' and enter your email. You'll receive a link to set a new password. If you don't receive it within a few minutes, check your spam folder or email us at support@signbolt.store.

Log in to your account, go to Account Settings, and update your email address. You'll receive a verification email to confirm the change before it takes effect.

Yes — custom branding (logo and brand colour) is available on the Business plan and above. Upload your logo in Branding Settings and it will appear on all documents you send for signature.

After a document is signed, go to your Dashboard and open the document. Click 'Download Audit Trail' to get a PDF certificate showing the signer's details, IP address, timestamp, and document hash. Available on Pro and above.

We offer three self-serve plans: Free ($0/mo, 3 documents), Pro ($8/mo, 50 documents), and Business ($24/mo, unlimited documents + API + custom branding). For teams and enterprise customers, we offer custom pricing starting at $99/mo — contact us for details. All paid plans are billed monthly and can be cancelled at any time.

Log in, go to Billing in your account settings, and select a new plan. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. You won't be charged twice.

Go to Billing in your account settings and click 'Cancel subscription'. Your plan remains active until the end of the billing period, then reverts to the Free tier. No cancellation fees — ever.

SignBolt accepts all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. All transactions are processed securely — SignBolt never stores your card details.

The REST API is available on Business ($24/mo) and Enterprise ($49/mo) plans. API keys can be generated from your account dashboard. The API allows you to programmatically upload documents and apply signatures.

Log in with a Business or Enterprise account. Go to Dashboard → API Keys → Generate New Key. Copy the key immediately — it is only shown once. Use it as a Bearer token in the Authorization header of your API requests.

A Zapier integration is planned for a future release. In the meantime, you can connect SignBolt to any tool that supports HTTP requests using the REST API and webhooks.

Business plan accounts are rate-limited to 60 API requests per minute. Enterprise accounts have higher limits — contact us at hello@signbolt.store for Enterprise API quotas.